Tackling equality in our public services

Organisations across the North East were challenged with exploring how they could improve equality and opportunities for black, Asian and minority and ethnic (BAME) people at an event hosted by North East Ambulance Service (NEAS) and headed by keynote speaker, head of race equality for NHS England, Yvonne Coghill.

Almost 100 representatives from the public private and voluntary sector responded to the invitation from the regional NHS lead for equality, NEAS Chief Executive Yvonne Ormston, to understand the obstacles faced by BAME people and organisations wanting to improve their approach to race equality for existing and future employees, service users and customers.

Yvonne Coghill is director for the implementation of the Workforce Race Equality Standard (WRES) at NHS England. The WRES is designed to ensure employees from black, Asian and minority ethnic (BME) backgrounds have equal access to career opportunities and receive fair treatment in the workplace, which is important because studies shows that a motivated, included and valued workforce are more productive and help to deliver high quality patient care, increased patient satisfaction and better patient safety.

She said: “We have to value and appreciate every member of NHS staff to make sure we get the best from them and they give their very best to care for patients.

“The evidence shows that the experience of black and minority ethnic staff is a very good barometer of the climate of respect and care for all within NHS trusts.”

The ambulance sector is considered to perform less well than other NHS organisations for race equality, however, the make-up of its workforce is very different to that of NHS organisations because it does not currently attract specialist healthcare roles, such as doctors. 

NEAS chief executive Yvonne Ormston is the regional NHS lead looking to improve equality for people from different races and she also has national responsibility for equality across the ambulance sector. She explains why she felt the event was necessary to make a difference: “We want to make sure our service treats BAME people fairly, gives them the same opportunities and provides a comprehensive service irrespective of an individuals’ characteristics or background. We know that we can do that better in this region by working in partnership with our neighbouring colleagues by bringing together people from our fire, police, healthcare, local authority, voluntary and community organisations.”

Other stories in this issue...

New urgent care pilot grows from Sunderland trial

New urgent care pilot grows from Sunderland trial

Read More
£10m investment for paramedics

£10m investment for paramedics

Read More
Ambulance heroes rewarded

Ambulance heroes rewarded

Read More
Welcome to October's issue of Ambulance Matters

Welcome to October's issue of Ambulance Matters

Read More