Ambulance heroes rewarded

Inspiring stories of compassion, care and dedication to duty were celebrated at North East Ambulance Service’s (NEAS) annual Beyond the Call of Duty Awards, held in Newcastle on 5 October.

Sponsored by Ward Hadaway, the annual awards, which in now in its seventh year, recognised the outstanding contribution of NEAS employees.

The 12 award categories cover all aspects of the Trust’s service provision from emergency care to patient transport and judges had a tough time picking the best of more than 270 entries.

The night is also a chance for the service to mark and celebrate the long service of the Trust’s employees.

The main award on the night, the chairman’s award, recognises the standout nomination of them all, and this year was awarded to Dave Morgan in recognition of his efforts to create a new system called Clinical Annual Record of Excellence (CARE), which enables frontline workers to access a personal record of their own clinical care, which will ultimately also improve patient care.

As a manager of frontline colleagues and a clinician himself, Dave could see the power that such a system could have and worked with the Trust’s informatics team to bring the idea for life. It is now in the process of being rolled out across the region.

The project also picked up the Innovation Award on the night.

NEAS Chief Executive Yvonne Ormston said: “Our employees make a difference, day in, day out and it’s important for us to take the time to recognise the amazing work of the truly remarkable team here at the North East Ambulance Service.

“Although we can only recognise a handful of those at our Beyond the Call of Duty Awards, we should not forget everyone who works for the emergency services regularly puts the lives of the community before their own. Each of our winners truly embodies the Trust’s values of responding to the needs of individuals and treating patients and colleagues with compassion, care, dignity and respect. This makes recognising the years of dedication of our employees that are devoted to the service, even more important.”

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