NEAS was the only ambulance service to meet the response standard for Category 1 patients in December last year, according to the first performance figures for the new Ambulance Response Programme. This means that, despite the challenges of winter pressure and unprecedented demand across the NHS, NEAS’s response to patients with immediately life threatening conditions was the best in the country.
There is some work to do to achieve Categories 2, 3 and 4, which is being modelled to assess the staffing and fleet required to achieve these new standards..
An NHS England spokesperson said: “These early results are encouraging given there are still ambulance staff and fleet changes required. The improved prioritisation is working and performance is as expected at this early stage and during our busiest months. Patient safety has not been compromised and remains an absolute priority.”
Paul Liversidge, chief operating officer at NEAS, said: “A modelling exercise to fully understand how we might need to adapt our service model and the skills and resources we deploy has been running simultaneously with the implementation of the programme.
“We are working with commissioners and partners to provide the best service for patients in the future and to optimise our performance during this next phase.”